Admin · Carelynk
Carehome
12 residents3 on shift2 alerts4 activities
Recent incidentsFall incidentSubmitted
Med pass completeApproved
Built for California RCFEsThe care platform
The care platform
families actually trust.
One calm, HIPAA-conscious platform that connects the entire care community.
HIPAA-consciousNo setup feesCalifornia RCFE compliant14-day free trial
Built for every roleOne platform.
One platform.
Three perspectives.
AdministratorsFull facility oversight
Family MembersDaily updates + direct messaging
Caregivers & Med TechsShift-focused workflows
3roles connected in one platform
100%California RCFE compliant workflows
14day free trial
1click setup
The old wayPaper binders.
Paper binders.
Group texts.
Missed handoffs.
- Medication records stored in binders that get lost or damaged
- Shift handoffs via text message with no documentation trail
- Families calling the front desk multiple times a day
- No way for families to see medication schedules or vitals
- Family members feel excluded from their loved one's care
- Compliance documents expiring without warning
- Incident reports written on paper, filed in folders
- No visibility into how residents are actually doing day to day
The Carelynk wayOne platform.
One platform.
Every role.
Always connected.
- Digital eMAR with real-time medication tracking and alerts
- Structured shift logs with e-signature handoffs
- Family portal with daily updates, vitals, and activities
- Families can message the care team directly
- Everyone stays connected — staff, residents, and families
- Compliance dashboard with expiry tracking and reminders
- Incident reporting with admin approval workflow
- Vitals, behavior logs, and trends for every resident
Why care teams choose Carelynk
Designed for the reality of residential care.
Not another dashboard. A quiet operating system for the people who actually do the work.
Compliance that protects instead of punishes
Automatic tracking, expiry alerts, and clean audit trails so you’re never surprised by a survey.
Everyone stays in the loop — without the noise
Administrators, caregivers, and families each see exactly what they need. No more hunting through group texts.
Families finally feel included
Daily updates, photos, vitals, and direct messaging that turn worried relatives into calm partners.
Shift work that actually feels supported
Med pass, tasks, incidents, and handoffs designed for the people doing the work — not the people auditing it.
Who it's for
Built for every role in your facility
Different needs. One platform. Everyone sees the right slice of the truth.
Administrators & Owners
Full facility oversight. Compliance tracking, staff management, incident approval, and real-time alerts across all your residents.
- Compliance score + document expiry tracking
- Incident approval workflow
- Staff scheduling + shift summaries
- Reports and CSV exports
Caregivers & Med Techs
Everything you need for your shift — nothing you don't. Med pass, tasks, vitals, and incident reporting for your assigned residents.
- Shift-focused dashboard
- eMAR with PRN logging
- Task checklists with progress tracking
- Voice-to-text for incident notes (coming soon)
Family Members
Stay connected to your loved one's daily life. View health updates, upcoming activities, and message the care team directly.
- Daily wellness summaries
- Medication and vitals visibility
- Activities calendar with attendance
- Direct messaging with caregivers
The family portal
Finally — families feel connected.
Most care platforms stop at the staff. Carelynk brings the whole family into the loop with clarity and calm.
Daily wellness updatesFamilies see mood, appetite, sleep, and vitals every day — without calling the front desk.
Activities & photosKnow when mom attended the watercolor class. See the photos the care team shared after the event.
Medication visibilitySee current medications and schedules. No more wondering if the prescription was filled.
Direct messagingMessage the care team directly. Get real responses, not voicemail.
Proactive alertsThe care team can send updates proactively — no news is good news, but you'll always know.
Features
Everything a care home needs.
Built module by module for the real daily workflows of California RCFE operators. Calm, complete, and actually useful.
eMAR & Medication Management
Digital medication administration records with real-time status tracking, missed dose alerts, and PRN logging.
Resident Management
Complete resident profiles with care plans, 602 forms, diagnoses, allergies, and a full activity timeline.
Tasks & Shift Logs
Shift-based task checklists, e-signature handoffs, and structured shift logs that create an auditable care record.
Vitals & Behavioral Tracking
Log vitals, mood, appetite, and sleep. Trend charts flag changes before they become incidents.
Incident Reporting
Structured incident reports with caregiver draft → admin approval workflow. LIC 9052-aligned.
Compliance Dashboard
Track every expiring document across staff and residents. Compliance score, expiry timeline, and one-click reminders.
Family Portal
Families get a read-only window into daily life — vitals, medications, activities, and direct messaging.
Activities Calendar
Schedule recurring and one-time events. Track resident attendance. Share highlights with families.
Alerts & Notifications
Real-time alerts for missed meds, expiring documents, submitted incidents, and overdue tasks.
Reports & Exports
Generate daily medication reports, resident census, incident summaries, and compliance exports as CSV.
Staff Management
Staff roster with role assignments, shift tracking, task completion metrics, and compliance document status.
Coming soon
AI-Powered Insights
Automated care summaries, behavioral pattern detection, and family digest emails powered by AI.
How it works
Up and running in days, not months.
We handle the heavy lifting. Your team simply logs in and starts working.
We set up your facility
Our team creates your facility profile, imports your resident roster, and configures your compliance settings.
Your team gets invited
Administrators, caregivers, and med techs each receive a personalized invite link and are ready to go in minutes.
Family members join
Send families an invite link to the portal. They create a password and immediately see their loved one's updates.
You're fully operational
Real-time medication tracking, shift logs, and compliance monitoring — all live from day one.
Pricing
Simple pricing that scales with you.
Per-facility pricing with meaningful volume discounts. Always more capable — and more affordable — than the alternatives.
Essential
$99/mo per facility
Up to 15 residents · Up to 8 staff
- Full eMAR + medication management
- Resident management + care plans
- Tasks & shift logs
- Vitals & behavioral tracking
- Incident reporting
- Compliance dashboard
- Activities calendar
- Family portal — view access
- Family messaging
- Email notifications
- CSV exports
- Email support
Professional
Most popular$129/mo per facility
Up to 30 residents · Unlimited staff
- Everything in Essential, plus:
- AI care summaries + Ask Carelynk
- Automated family daily digest emails
- Activity photo sharing with families
- Advanced compliance + BAA support
- Custom report builder
- Shift analytics dashboard
- Phone support
- Dedicated onboarding
Enterprise
Custom
30+ residents or 5+ facilities
- Everything in Professional, plus:
- Unlimited residents per facility
- Multi-facility dashboard
- Volume discounts (up to 35% off)
- Dedicated account manager
- Custom contract + SLA
- Phone support
- Compliance audit support
- API access (coming soon)
Volume discounts: 10% off for 2–4 facilities · 20% off for 5–9 facilities · Custom for 10+
Switching from legacy? A 5-facility Professional plan saves ~$229/mo on average.
Is there a free trial?Every plan includes a 14-day free trial. No credit card required.
How does the volume discount work?Automatically applied: 10% off for 2-4 facilities, 20% off for 5-9. No codes needed.
Are there setup fees?Never. No setup fees, no onboarding fees, no hidden charges.
Real stories from real care teams
What people are saying.
Operators, caregivers, and families who finally have clarity and calm.
“For the first time, my mother's caregiver and I are on the same page. I don't have to call anymore — I just open the app.”
Margaret R.Daughter of RCFE resident
“We used to spend hours on paper MARs. Now our caregivers finish the med pass faster and families get automatic updates. It's changed how we operate.”
James C.RCFE Administrator, Bay Area
Ready to connect your care community?
Join RCFE operators who've replaced binders, group texts, and unanswered family calls with one calm platform.